Bài viết này cung cấp 100 từ vựng và cụm từ vựng quan trọng trong tiếng Anh chuyên ngành Thư ký văn phòng. Những từ ngữ này giúp người học cải thiện kỹ năng giao tiếp, xử lý công việc hiệu quả, và tăng cường sự chuyên nghiệp trong môi trường làm việc quốc tế, đặc biệt là trong văn phòng hành chính.

Từ vựng nghề Thư ký văn phòng

Bài viết đã sử dụng thuật ngữ trên

1. Administrative assistant: The administrative assistant handles daily office tasks to ensure smooth operations.
2. Office manager: The office manager oversees the office staff and ensures that all administrative functions are performed efficiently.
3. Receptionist: The receptionist greets visitors and directs them to the appropriate departments.
4. Secretary: The secretary is responsible for managing the executive’s schedule and correspondence.
5. Executive assistant: The executive assistant coordinates meetings and prepares reports for the CEO.
6. Clerical work: Clerical work includes tasks such as data entry, filing, and handling office correspondence.
7. Data entry: Accurate data entry is crucial for maintaining the integrity of the company’s records.
8. Document management: Effective document management ensures that all files are organized and accessible.
9. Scheduling: Scheduling meetings and appointments is a key responsibility of an office administrator.
10. Calendar management: Calendar management involves keeping track of important dates and deadlines.
11. Appointment setting: The appointment setting process involves coordinating with clients to arrange meetings.
12. Meeting coordination: Meeting coordination includes organizing logistics and preparing agendas.
13. Office supplies: Office supplies such as pens, paper, and staplers need to be ordered regularly.
14. Filing system: The filing system helps in organizing documents and making them easily retrievable.
15. Correspondence: Handling correspondence efficiently is essential for maintaining professional communication.
16. Memo drafting: The secretary is tasked with memo drafting to communicate important updates to the staff.
17. Report preparation: Report preparation involves compiling data and presenting it in a clear format.
18. Travel arrangements: Making travel arrangements for executives is a part of the executive assistant’s duties.
19. Telecommunication: Telecommunication tools are used to facilitate communication between team members.
20. Phone handling: Phone handling includes answering calls, taking messages, and forwarding calls to the appropriate person.
21. Email management: Email management involves organizing and responding to emails in a timely manner.
22. Minutes of meeting: The secretary takes the minutes of the meeting to document what was discussed and decided.
23. Meeting agenda: Preparing a meeting agenda helps in organizing the topics to be discussed and ensuring that the meeting runs smoothly.
24. Office equipment: Office equipment like computers, printers, and fax machines are essential for daily operations.
25. Photocopier: The photocopier is used to make copies of important documents for distribution.
26. Fax machine: The fax machine allows for the sending and receiving of documents electronically.
27. Scanner: A scanner is used to digitize physical documents for electronic storage.
28. Word processing: Word processing software is used to create and edit text documents.
29. Spreadsheet creation: Spreadsheet creation is important for organizing and analyzing data.
30. Presentation preparation: Presentation preparation involves creating slides and content for meetings and conferences.
31. Client communication: Effective client communication is key to maintaining strong business relationships.
32. Customer service: Providing excellent customer service ensures that client inquiries are handled professionally.
33. Office procedures: Familiarity with office procedures helps in performing tasks efficiently and correctly.
34. Record keeping: Record keeping involves maintaining accurate and up-to-date information on company records.
35. Administrative support: Administrative support includes providing assistance with various office tasks and projects.
36. Project assistance: Project assistance involves helping with tasks related to specific projects and ensuring deadlines are met.
37. Document formatting: Document formatting ensures that reports and other documents are presented in a professional manner.
38. Proofreading: Proofreading is essential for checking documents for spelling and grammatical errors before finalizing them.
39. Typing: Typing quickly and accurately is necessary for completing administrative tasks efficiently.
40. Mail sorting: Mail sorting helps in organizing incoming mail and ensuring that it reaches the appropriate person.
41. File organization: File organization is crucial for maintaining an efficient and accessible filing system.
42. Budget management: Budget management involves tracking and controlling office expenses to stay within the allocated budget.
43. Expense reporting: Expense reporting is the process of documenting and submitting expenses for reimbursement.
44. Office maintenance: Office maintenance ensures that the workspace remains clean and functional.
45. Reception duties: Reception duties include greeting visitors and managing the front desk area.
46. Visitor handling: Visitor handling involves checking in guests and notifying staff of their arrival.
47. Confidentiality: Maintaining confidentiality is crucial when dealing with sensitive information.
48. Data protection: Data protection measures ensure that company information is secure from unauthorized access.
49. Office protocol: Following office protocol helps in maintaining a professional and orderly work environment.
50. Event planning: Event planning involves organizing and coordinating office events and functions.
51. Staff scheduling: Staff scheduling is important for ensuring that there is adequate coverage in the office.
52. Workstation setup: Workstation setup involves arranging office equipment and supplies for optimal use.
53. Administrative tasks: Administrative tasks include a range of duties such as organizing files and handling correspondence.
54. Office inventory: Managing office inventory ensures that supplies are available and reordered as needed.
55. Bookkeeping: Bookkeeping involves recording financial transactions and maintaining accurate financial records.
56. Telephone etiquette: Good telephone etiquette is essential for handling calls in a professional manner.
57. Communication skills: Strong communication skills are necessary for effectively interacting with clients and colleagues.
58. Time management: Time management helps in prioritizing tasks and managing workload efficiently.
59. Organizational skills: Organizational skills are crucial for keeping the office running smoothly and ensuring tasks are completed on time.
60. Customer interaction: Customer interaction involves engaging with clients to address their needs and concerns.
61. Office workflow: Managing office workflow ensures that tasks are completed efficiently and effectively.
62. Problem-solving: Problem-solving skills are needed to address and resolve issues that arise in the office.
63. Task prioritization: Task prioritization helps in focusing on the most important tasks and meeting deadlines.
64. Project management: Project management involves planning, executing, and overseeing projects to achieve specific goals.
65. Meeting logistics: Meeting logistics include organizing the details such as location, time, and agenda for a meeting.
66. Conference call coordination: Conference call coordination involves setting up and managing teleconferences for remote participants.
67. Document filing: Document filing is important for organizing and storing documents for easy retrieval.
68. Office security: Office security measures help protect the workplace and sensitive information from unauthorized access.
69. Reception area setup: The reception area setup ensures that the front desk is organized and welcoming for visitors.
70. Professionalism: Maintaining professionalism in all interactions is crucial for upholding the company’s reputation.
71. Administrative coordination: Administrative coordination involves overseeing and integrating various office functions.
72. Office administration: Office administration includes managing the day-to-day operations of the office.
73. Staff support: Staff support involves assisting employees with their needs and ensuring they have the resources required to perform their duties.
74. Data entry software: Data entry software is used to input and manage information in digital formats.
75. Office software: Office software includes tools like word processors and spreadsheets used for various administrative tasks.
76. Database management: Database management involves organizing and maintaining data to ensure accuracy and accessibility.
77. Office layout: The office layout refers to the arrangement of workstations and furniture to optimize workspace efficiency.
78. Supply ordering: Supply ordering ensures that office supplies are replenished and available when needed.
79. Conflict resolution: Conflict resolution skills are important for addressing and resolving disagreements in the office.
80. Client relations: Client relations involve building and maintaining positive relationships with clients and customers.
81. Appointment management: Appointment management includes scheduling and coordinating meetings and visits.
82. Mail distribution: Mail distribution involves sorting and delivering incoming and outgoing mail to the appropriate recipients.
83. Invoicing: Invoicing is the process of generating and sending bills to clients for services rendered or products sold.
84. Office policies: Office policies outline the rules and procedures that govern office operations and employee behavior.
85. Administrative procedures: Administrative procedures are the guidelines followed to perform various office tasks and responsibilities.
86. Office space management: Office space management involves organizing and optimizing the physical workspace for efficiency and comfort.
87. Facility management: Facility management includes overseeing the maintenance and operation of office facilities.
88. Team collaboration: Team collaboration involves working together with colleagues to achieve common goals and complete projects.
89. Internal communication: Internal communication refers to the exchange of information within the organization.
90. Document archiving: Document archiving involves storing important documents for future reference and compliance.
91. Office scheduling software: Office scheduling software helps in organizing and managing appointments and meetings.
92. Event coordination: Event coordination involves planning and organizing events such as meetings, conferences, and company functions.
93. Administrative documentation: Administrative documentation includes maintaining records of office activities and procedures.
94. Travel booking: Travel booking involves arranging transportation and accommodation for business trips.
95. Business correspondence: Business correspondence includes written communication such as letters, emails, and memos.
96. Office workflow optimization: Office workflow optimization focuses on improving processes to enhance efficiency and productivity.
97. Meeting room setup: Meeting room setup includes arranging furniture and equipment for meetings and presentations.
98. Customer inquiries: Handling customer inquiries involves addressing questions and providing information to clients.
99. Office staff assistance: Office staff assistance includes supporting colleagues with their tasks and responsibilities.
100. Professional development: Professional development involves pursuing opportunities for learning and growth to enhance skills and career prospects.

Bài tập

1. The __________ is responsible for handling daily office tasks and ensuring smooth operations.
2. The __________ oversees the office staff and ensures that all administrative functions are performed efficiently.
3. The __________ greets visitors and directs them to the appropriate departments.
4. The __________ manages the executive’s schedule and correspondence.
5. The __________ coordinates meetings and prepares reports for the CEO.
6. __________ includes tasks such as data entry, filing, and handling office correspondence.
7. Accurate __________ is crucial for maintaining the integrity of the company’s records.
8. Effective __________ ensures that all files are organized and accessible.
9. __________ involves managing meetings and appointments efficiently.
10. __________ includes keeping track of important dates and deadlines.
11. The __________ process involves coordinating with clients to arrange meetings.
12. __________ includes organizing logistics and preparing agendas for meetings.
13. __________ like pens, paper, and staplers need to be ordered regularly.
14. The __________ helps in organizing documents and making them easily retrievable.
15. Handling __________ efficiently is essential for maintaining professional communication.
16. The secretary is tasked with __________ to communicate important updates to the staff.
17. __________ involves compiling data and presenting it in a clear format.
18. Making __________ for executives is a part of the executive assistant’s duties.
19. __________ tools are used to facilitate communication between team members.
20. __________ includes answering calls, taking messages, and forwarding calls to the appropriate person.
21. __________ involves organizing and responding to emails in a timely manner.
22. The secretary takes the __________ to document what was discussed and decided in meetings.
23. Preparing a __________ helps in organizing the topics to be discussed and ensuring that the meeting runs smoothly.
24. Office __________ like computers, printers, and fax machines are essential for daily operations.
25. The __________ is used to make copies of important documents for distribution.
26. The __________ allows for the sending and receiving of documents electronically.
27. A __________ is used to digitize physical documents for electronic storage.
28. __________ software is used to create and edit text documents.
29. __________ is important for organizing and analyzing data.
30. __________ involves creating slides and content for meetings and conferences.
31. Effective __________ is key to maintaining strong business relationships.
32. Providing excellent __________ ensures that client inquiries are handled professionally.
33. Familiarity with __________ helps in performing tasks efficiently and correctly.
34. __________ involves maintaining accurate and up-to-date information on company records.
35. __________ includes providing assistance with various office tasks and projects.
36. __________ involves helping with tasks related to specific projects and ensuring deadlines are met.
37. __________ ensures that reports and other documents are presented in a professional manner.
38. __________ is essential for checking documents for spelling and grammatical errors before finalizing them.
39. __________ quickly and accurately is necessary for completing administrative tasks efficiently.
40. __________ helps in organizing incoming mail and ensuring that it reaches the appropriate person.
41. __________ is crucial for maintaining an efficient and accessible filing system.
42. __________ involves tracking and controlling office expenses to stay within the allocated budget.
43. __________ is the process of documenting and submitting expenses for reimbursement.
44. __________ ensures that the workspace remains clean and functional.
45. __________ includes greeting visitors and managing the front desk area.
46. __________ involves checking in guests and notifying staff of their arrival.
47. Maintaining __________ is crucial when dealing with sensitive information.
48. __________ measures ensure that company information is secure from unauthorized access.
49. Following __________ helps in maintaining a professional and orderly work environment.
50. __________ involves organizing and coordinating office events and functions.
51. __________ is important for ensuring that there is adequate coverage in the office.
52. __________ involves arranging office equipment and supplies for optimal use.
53. __________ include a range of duties such as organizing files and handling correspondence.
54. Managing __________ ensures that supplies are available and reordered as needed.
55. __________ involves recording financial transactions and maintaining accurate financial records.
56. Good __________ is essential for handling calls in a professional manner.
57. Strong __________ are necessary for effectively interacting with clients and colleagues.
58. __________ helps in prioritizing tasks and managing workload efficiently.
59. __________ are crucial for keeping the office running smoothly and ensuring tasks are completed on time.
60. __________ involves engaging with clients to address their needs and concerns.
61. Managing __________ ensures that tasks are completed efficiently and effectively.
62. __________ skills are needed to address and resolve issues that arise in the office.
63. __________ helps in focusing on the most important tasks and meeting deadlines.
64. __________ involves planning, executing, and overseeing projects to achieve specific goals.
65. __________ include organizing the details such as location, time, and agenda for a meeting.
66. __________ involves setting up and managing teleconferences for remote participants.
67. __________ is important for organizing and storing documents for easy retrieval.
68. __________ measures help protect the workplace and sensitive information from unauthorized access.
69. The __________ ensures that the front desk is organized and welcoming for visitors.
70. Maintaining __________ in all interactions is crucial for upholding the company’s reputation.
71. __________ involves overseeing and integrating various office functions.
72. __________ includes managing the day-to-day operations of the office.
73. __________ involves assisting employees with their needs and ensuring they have the resources required to perform their duties.
74. __________ is used to input and manage information in digital formats.
75. __________ includes tools like word processors and spreadsheets used for various administrative tasks.
76. __________ involves organizing and maintaining data to ensure accuracy and accessibility.
77. The __________ refers to the arrangement of workstations and furniture to optimize workspace efficiency.
78. __________ ensures that office supplies are replenished and available when needed.
79. __________ skills are important for addressing and resolving disagreements in the office.
80. __________ involves building and maintaining positive relationships with clients and customers.
81. __________ includes scheduling and coordinating meetings and visits.
82. __________ involves sorting and delivering incoming and outgoing mail to the appropriate recipients.
83. __________ is the process of generating and sending bills to clients for services rendered or products sold.
84. Office __________ outline the rules and procedures that govern office operations and employee behavior.
85. __________ are the guidelines followed to perform various office tasks and responsibilities.
86. __________ involves organizing and optimizing the physical workspace for efficiency and comfort.
87. __________ includes overseeing the maintenance and operation of office facilities.
88. __________ involves working together with colleagues to achieve common goals and complete projects.
89. __________ refers to the exchange of information within the organization.
90. __________ involves storing important documents for future reference and compliance.
91. __________ helps in organizing and managing appointments and meetings.
92. __________ involves planning and organizing events such as meetings, conferences, and company functions.
93. __________ includes maintaining records of office activities and procedures.
94. __________ involves arranging transportation and accommodation for business trips.
95. __________ includes written communication such as letters, emails, and memos.
96. __________ focuses on improving processes to enhance efficiency and productivity.
97. __________ includes arranging furniture and equipment for meetings and presentations.
98. Handling __________ involves addressing questions and providing information to clients.
99. __________ includes supporting colleagues with their tasks and responsibilities.
100. __________ involves pursuing opportunities for learning and growth to enhance skills and career prospects.

Đáp án

1. Administrative assistant
2. Office manager
3. Receptionist
4. Secretary
5. Executive assistant
6. Clerical work
7. Data entry
8. Document management
9. Scheduling
10. Calendar management
11. Appointment setting
12. Meeting coordination
13. Office supplies
14. Filing system
15. Correspondence
16. Memo drafting
17. Report preparation
18. Travel arrangements
19. Telecommunication
20. Phone handling
21. Email management
22. Minutes of meeting
23. Meeting agenda
24. Office equipment
25. Photocopier
26. Fax machine
27. Scanner
28. Word processing
29. Spreadsheet creation
30. Presentation preparation
31. Client communication
32. Customer service
33. Office procedures
34. Record keeping
35. Administrative support
36. Project assistance
37. Document formatting
38. Proofreading
39. Typing
40. Mail sorting
41. File organization
42. Budget management
43. Expense reporting
44. Office maintenance
45. Reception duties
46. Visitor handling
47. Confidentiality
48. Data protection
49. Office protocol
50. Event planning
51. Staff scheduling
52. Workstation setup
53. Administrative tasks
54. Office inventory
55. Bookkeeping
56. Telephone etiquette
57. Communication skills
58. Time management
59. Organizational skills
60. Customer interaction
61. Office workflow
62. Problem-solving
63. Task prioritization
64. Project management
65. Meeting logistics
66. Conference call coordination
67. Document filing
68. Office security
69. Reception area setup
70. Professionalism
71. Administrative coordination
72. Office administration
73. Staff support
74. Data entry software
75. Office software
76. Database management
77. Office layout
78. Supply ordering
79. Conflict resolution
80. Client relations
81. Appointment management
82. Mail distribution
83. Invoicing
84. Office policies
85. Administrative procedures
86. Office space management
87. Facility management
88. Team collaboration
89. Internal communication
90. Document archiving
91. Office scheduling software
92. Event coordination
93. Administrative documentation
94. Travel booking
95. Business correspondence
96. Office workflow optimization
97. Meeting room setup
98. Customer inquiries
99. Office staff assistance
100. Professional development